Teclógica was founded in 1994 and seeks to provide its clients with the best possible results through the use of technology in solutions and projects.
We carry out the management of applications, through means of teams that are organized by business knowledge using the SPOC – Single Point of Contact concept. In cases in which licensed solutions are contracted, these solutions will be made available in order to manage the life cycle of your applications, identifying opportunities for improvement and consistently reducing the number of IT-related incidents that occur.
Additionally, we offer customized solutions for your company that are implemented by analysts, system developers and architects in order to guarantee improved operational and management results.
We believe that the trust people place in Teclógica is a fundamental aspect of our progress. We therefore strive to provide accurate information with regards to any and all data processing carried out by our company, either through licensed solutions, or the control of data directly with holders. This guarantees security whenever you provide personal data for a specific purpose through our website or any other external means of interaction.
Through this process, we were able to develop this Policy, which aims to offer clarifications regarding the collection, use and sharing of personal data whenever you use our website or interact with Teclógica in some manner.
If you have any questions or concerns or wish to exercise your rights as a personal data holder, please contact us through our channel and Data Protection Officer. This contact information is provided in Teclógica’s Privacy and Data Protection Policy.
The following sections offer specific information on the personal data that we process as a data controller in an objective and transparent manner.
CONTENTS:
1. IDENTIFYING THE DATA CONTROLLER
2. INFORMATION ON THE PERSONAL DATA COLLECTED
3. INFORMATION ON THE PROCESSING OF PERSONAL DATA BELONGING TO CHILDREN AND ADOLESCENTS
4. LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
5. INDIVIDUAL/ENTITIES WITH WHICH PERSINAL DATA IS SHARED
6. DATA STORAGE
7. PERIODS FOR WHICH DATA IS STORES
8. HOW YOUR PERSONAL DATA IS PROTECTED
9. ACESS TO PERSONAL DATA COLLECTED ON THE PART OF THE DATA HOLDER
IDENTIFYING THE DATA CONTROLLER
We will be acting as the controllers of the personal data to which we come to have access under this Policy.
As controllers of this data and in adherence to the Brazilian General Personal Data Protection Act (Federal Law No. 13.709/2018), we have developed this Policy to explain, in an objective and transparent manner, how we will be handling your personal data, the purposes behind such processing, and with whom this data be shared.
INFORMATION ON THE PERSONAL DATA COLLECTED
Due to the specific nature of our business activities, we may process certain types of personal data through the use of a specific map organized by our corporation, which contains key information on the respective data processing process.
We may collect your personal data whenever you carry out a direct transaction with our company for a specific purpose, either through the process of making a purchase and sale, or by accessing our website.
We process two distinct categories of personal data:
| COMMON PERSONAL DATA – We collect and store common personal data held by natural persons, including: |
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Such data is processed for the following Purposes:
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| SENSITIVE PERSONAL DATA – In certain situations, we may collect and store sensitive personal data held by our clients and their dependents, including: |
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Such data is processed for the following Purposes:
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INFORMATION ON THE PROCESSING OF PERSONAL DATA BELONGING TO CHILDREN AND ADOLESCENTS
Under applicable laws, parents or legal guardians must provide specific consent in order for certain processes involving the processing of personal data belonging to minors (in which the data holder is under the age of 18) to be implemented.
As a result, we have developed our own procedures for obtaining this consent, informing legal guardians of the processes that are to be carried out to ensure that they understand and agree with the conditions specified under the agreement, in accordance with this Policy.
LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
Our organization must only process personal data for the purposes established under Federal Law No. 13.709/2018 – the General Personal Data Protection Act, or the LGPD.
As data controllers, we comply with the principle of legality, exclusively using personal data that is collected under the following legal bases:
- Compliance with legal or regulatory obligations, most notably those related to fiscal and sector obligations and taxation;
- Execution of contracts or preliminary procedures necessary for the provision of services as part of activities performed;
- Protecting the lives and physical integrity of data holders or third parties;
- Regular exercise of rights during the course of judicial, administrative or arbitration proceedings;
- Attending to the legitimate interests of the data controller;
- For credit protection purposes;
- With the consent of the data holder or their legal representative;
INDIVIDUALS/ENTITIES WITH WHICH PERSONAL DATA IS SHARED
The data collected by our company may be shared with public and private entities under the terms of legal provisions aimed at compliance with contractual standards and obligations, as well as the continuity and management of our activities.
We actively seek to comply with all applicable regulations and laws during operations involving the sharing of personal data, carrying out such activities with recipients that have committed themselves to adopting technical and administrative measures protecting data that is shared.
We send personal and/or sensitive data belonging to data holders, to the following individuals and entities, depending on the specific situation:
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If you have any questions or concerns regarding the sharing of your personal data, we kindly request that you enter in contact our Data Protection Officer, through the available means.
DATA STORAGE
As part of our business activities, the data we collect is stored in infrastructure mainly located in Brazil in the city of Blumenau-SC and in cloud environments (cloud computing), operated by the company Google. We may share this data overseas, adhering to the laws instituted by recipient countries offering the same level of protection provided under Brazilian legislation.
Data collected through means physical files are stored at our facilities.
PERIODS FOR WHICH DATA IS STORED
We process data collected for an indefinite period of time. These data are mapped by our organization and updated by our Data Protection Officer, minimizing the period of storage required to fulfill the specific purpose of the data collection in question.
The data processed through means of consent will be held until the holder issues a final notice of cancellation or other term duly regulated under the agreement itself, unless the holding of such is mandatory as part of another legal basis for processing.
After the purposes for which the data were collected have been fulfilled, Teclógica seeks to delete or anonymize the respective information processed.
We offer users and/or data holders specific channels used to respond to questions or concerns related to the processing of personal data through our platform.
If you have any questions or concerns regarding the period of time for which this data is held in our database, please contact us through our Data Protection Officer.
HOW YOUR PERSONAL DATA IS PROTECTED
To improve the security of the data processed by our organization, all control measures, systems, technologies and processes involved in processing activities must comply with market standards for confidentiality, integrity and availability as part of legal use of the respective information.
As data controllers, we implement technical, physical and organizational measures aimed at protecting your personal data against potential loss, alteration or misuse.
Teclógica is obligated to comply with legal requirements and offer proof that we have taken the necessary measures, seeking to protect the validity of personal data collected and stored by our corporation.
ACCESS TO PERSONAL DATA COLLECTED ON THE PART OF THE DATA HOLDER
Data holders are able to make a request to our Data Protection Officer through means of free direct consultation in order to understand the information processed by our company while respecting our trade secrets and sensitive industrial and business-related information.
As a security measure, we may require that individuals making such a request provide certain information in order to confirm their identity and ensure that the legal data holder is able to exercise the rights set forth under the LGPD.
To access this information, please contact our Data Protection Officer through the available channels.
DATA HOLDERS’ RIGHTS
Data holders hold basic rights provided for under Brazilian law, which we list below in compliance with applicable legal standards:
- Confirmation of the processing of data belonging to the data holder;
- The specific data that are processed;
- Correction of incomplete, inaccurate or outdated data;
- Anonymization, blocking or deletion of unnecessary or excessive data in accordance with the situations provided for under current legislation;
- Portability of personal data, in accordance with regulations from the data controller;
- Information on public and private entities with which the controller shares personal data;
- Information regarding the possibility of refraining from providing consent for the processing of any data that requires this specific legal basis and the consequences of such a refusal on the part of the data holder; and
- Revoking consent for the processing of data under such circumstances, subject to the conditions set forth in this document.
Requests must be made by the data holder by entering in contact with our Data Controller through the communication channels provided for this purpose.
DATA PROTECTION OFFICER
If you believe that the manner in which your personal information is handled is inconsistent with established purpose of the processing mapped, or if you have other questions, comments or suggestions, you may contact our Data Protection Officer for any further clarifications and information:
DPO NAME: EDUARDO EHLERT
EMAIL | PHONE: dpo@teclogica.com | (47) 3036-7736
Important: All communication carried out between our company and the data holder will be considered to be true and accurate, as well as a legitimate means of manifesting their intentions.
THE USE OF COOKIES ON OUR WEBSITES AND PLATFORMS
Cookies are text files that are recorded on the user’s device according to the instructions contained in the code for the website visited.
We may collect information marked on users’ devices in order to be able to identify their browsing activities, thereby optimizing the website’s usability.
If you would like to learn more about Teclógica’s use of Cookies, please consult our Cookies Policy.
ABOUT OUR PRIVACY POLICY
This policy is intended to provide the reader with clear and objective information.
However, if you have any questions or complaints about the processing of personal data carried out by our organization, we ask that you enter in contact in order for the situation be resolved prior to taking any administrative or judicial action.
This Policy will be continuously revised in accordance with the dynamic present in existing processes, with new developments aggregated and adjusted in accordance with legal requirements, seeking to protect the privacy of data holders and guarantee the legal use of this information.
The current version of this Privacy and Data Protection Policy was published on October 15, 2021.
